Application Maintenence & Support
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APPLICATION MAINTENENCE & SUPPORT
BrahmByrd technologies application maintenance and support
services work to significantly reduce the cost of maintaining legacy systems.
BrahmByrd technologies maintenance offers ways to improve
existing customer applications and enhance them in response to the widening
market demands.
BrahmByrd technologies has enabled leading companies world wide
to develop, maintain and support their business applications effectively. Our
onshore/offshore application maintenance outsourcing model provides client with
onsite industry experts, onshore program managers and offshore development
teams that enable you to:
1. Avoid costly and time-consuming rework through our industry
best practices, process knowledge and technology capabilities.
2. Accelerate delivery time with our onshore industry consultants and offshore
development staff that has worked in your industry and are conversant with
terminology and best practices to ensure project integrity and minimize
implementation cycles.
3. Synchronize resources across onsite, onshore and offshore locations, reducing
management and support costs.
Our
application maintenance and support services encompass such activities as:
1. Flexible
pricing parameters (flat rate, per-incident, per seat)
2. After-hours,
select-hours, or 24×7 support services
3. Technical
support services by phone, email and/or fax
4. Error
tracking and debugging
5. End
user support
6. Technical
troubleshooting
7. Application
upgrades and enhancements
8. Web
content updates
BRAHMBYRD
TECHNOLOGIES methodology involves:
1. Assessment
of existing applications and take over
2. Timely
proactive application maintenance Supply of consistent resources for ongoing
maintenance, new development and upgrades
3. Functional
extensions
4. Legacy
migration
5. Application
documentation.